COVID-19 Update

March 31, 2022


A Message to our Valued Guests:

The Province of Ontario has removed the mandatory masking requirement for most settings. As a company we request that our guests and team members remain kind, considerate and respectful toward those who choose to wear a mask or not wear a mask while at our hotels.

All Niagara’s Finest Hotels properties are open for overnight stays and in-restaurant dining.

Reservations and Screening Details

Please continue to check this website for updates and also refer to the website to find out what level and which Regional public measures are in place in Ontario.

Luxury Travel Advisors are available from 8 a.m. to 8:30 p.m. daily to assist with room reservations and can be reached at 1-800-474-0632, or you can reserve online here.

US Traveller Information

Update: October 1, 2022
As of October 1, 2022, all COVID-19 border requirements, including vaccinations, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirement will end for all travellers entering Canada whether by land, air or sea. For further information on entering Canada visit:

Safe Travels logo.

The Harbour House Hotel, Shaw Club Hotel, and Charles Hotel have been awarded the #SafeTravels Stamp by the Tourism Association of Ontario and the WTTC, which is recognized globally for adopting proper, standardized health and hygiene protocols.

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