March 31, 2022
A Message to our Valued Guests:
The Province of Ontario has removed the mandatory masking requirement for most settings. As a company we request that our guests and team members remain kind, considerate and respectful toward those who choose to wear a mask or not wear a mask while at our hotels.
All Niagara’s Finest Hotels properties are open for overnight stays and in-restaurant dining.
Reservations and Screening Details
Please continue to check this website for updates and also refer to the covid-19.ontario.ca website to find out what level and which Regional public measures are in place in Ontario.
Luxury Travel Advisors are available from 8 a.m. to 8:30 p.m. daily to assist with room reservations and can be reached at 1-800-474-0632, or you can reserve online here.
US Traveller Information
Update: October 1, 2022
As of October 1, 2022, all COVID-19 border requirements, including vaccinations, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirement will end for all travellers entering Canada whether by land, air or sea. For further information on entering Canada visit: https://travel.gc.ca/travel-covid
The Harbour House Hotel, Shaw Club Hotel, and Charles Hotel have been awarded the #SafeTravels Stamp by the Tourism Association of Ontario and the WTTC, which is recognized globally for adopting proper, standardized health and hygiene protocols.