A couple holding hands walking down the street near Niagara's Finest Hotels.

COVID-19 Update

March 31, 2022


A Message to our Valued Guests:

The Province of Ontario has removed the mandatory masking requirement for most settings. As a company we request that our guests and team members remain kind, considerate and respectful toward those who choose to wear a mask or not wear a mask while at our hotels.

All Niagara’s Finest Hotels properties are open for overnight stays and in-restaurant dining.

Reservations and Screening Details

Please continue to check this website for updates and also refer to the covid-19.ontario.ca website to find out what level and which Regional public measures are in place in Ontario.

Luxury Travel Advisors are available from 8 a.m. to 8:30 p.m. daily to assist with room reservations and can be reached at 1-800-474-0632, or you can reserve online here.

US Traveller Information

Update: October 1, 2022
As of October 1, 2022, all COVID-19 border requirements, including vaccinations, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirement will end for all travellers entering Canada whether by land, air or sea. For further information on entering Canada visit: https://travel.gc.ca/travel-covid

Safe Travels logo.

The Harbour House Hotel, Shaw Club Hotel, and Charles Hotel have been awarded the #SafeTravels Stamp by the Tourism Association of Ontario and the WTTC, which is recognized globally for adopting proper, standardized health and hygiene protocols.

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