Travel Information: COVID-19 Update


March 31, 2022

A Message to our Valued Guests:

The Province of Ontario has removed the mandatory masking requirement for most settings. As a company we request that our guests and team members remain kind, considerate and respectful toward those who choose to wear a mask or not wear a mask while at our hotels.

All Niagara’s Finest Hotels properties are open for overnight stays and in-restaurant dining, with some restrictions in place.

Please read below for how the current regulations may affect your visit.

Reservations and Screening Details

Please continue to check this website for updates and also refer to the website to find out what level and which Regional public measures are in place in Ontario.

Luxury Travel Advisors are available from 8:00 a.m. to 8:30 p.m. daily to assist with room reservations and can be reached at 1-800-474-0632, or you can reserve on line here.

US Traveler Information

Canada is now allowing entry to American citizens and permanent residents, who are currently residing in the United States, and have been fully vaccinated at least 14 days prior to entering Canada for non-essential travel.

Subject to limited exceptions, all travellers must use ArriveCAN (app or web portal) to submit their travel information. If they are eligible to enter Canada and meet specific criteria, fully vaccinated travellers will not have to quarantine upon arrival in Canada. Please review prior to traveling:

The Harbour House Hotel, Shaw Club Hotel, and Charles Hotel have been awarded the #SafeTravels Stamp by the Tourism Association of Ontario and the WTTC, which is recognized globally for adopting proper, standardized health and hygiene protocols.

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